Privacy Policy

A legal disclaimer

Effective Date: 4 June 2025

At MHT Microcement, we are committed to protecting your privacy and ensuring the personal information you provide to us is handled securely and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following types of personal information when you interact with us:

Name and contact details (e.g. phone number, email, postal address)
Business information if applicable (e.g. ABN, trading name)
Payment and billing details
Details of your microcement project or enquiry
Any communications you have with us (email, phone, social media, etc.)

We do not collect sensitive information unless it is directly relevant to your enquiry and you have consented.

2. How We Collect Your Information

We collect personal information directly from you when you:

Contact us via our website, email, or phone
Submit an enquiry form or request a quote
Make a purchase or payment
Interact with us on social media
Subscribe to our newsletter or updates

We may also collect information via cookies when you visit our website (see Section 6).

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotes
Deliver our microcement products and services
Process payments and manage transactions
Improve our customer experience and website functionality
Send you relevant updates or marketing (if you opt-in)
Comply with legal and regulatory obligations

4. Disclosure of Information

We do not sell or rent your personal information. We may share it with:

Trusted service providers (e.g. couriers, payment processors, website hosting)
Professional advisors such as accountants or legal counsel
Government authorities if legally required

These third parties are bound to keep your data confidential and secure.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encrypted transactions, and restricted staff access.

6. Website and Cookies

Our website may use cookies to enhance user experience, analyse site traffic, and track marketing performance. You can choose to disable cookies via your browser settings, although this may affect some website functionality.

7. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date. To do so, please contact us using the details below.

8. Marketing Communications

If you have opted in, we may send you updates, promotions, or information about our services. You can opt out at any time by clicking the unsubscribe link or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will be effective immediately upon posting.

10. Contact Us

If you have any questions, concerns, or would like to make a complaint, please contact:

MHT Microcement
Email: hello@mhtmicrocement.com.au
Phone: 0409 842 650
Website: www.mhtmicrocement.com.au